Working in a digital agency provides constant challenges, particularly when dealing with client expectations. On occasion, one has to exercise extreme caution and develop a profound ability to bite their tongue , in order to maintain relationships while also trying to convey that a request may be unreasonable.
However, sometimes there is no option but to be blunt when responding to unreasonable client requests. Being a creative industry, being blunt can be also be a little bit of fun, as this hilarious example of an unreasonable client’s email interaction with a potential service provider illustrates.
Here’s a little snippet as a teaser:
You can read the rest of this email chain here (a word of warning, some of the language is as colorful as the slices of the pie charts).
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